Kern Health Systems Taps Cognizant to Modernize for Rapid Growth

Built with Cognizant’s consulting and TriZetto software, KHS’s new infrastructure will streamline processes and reduce costs associated with the onboarding of new members.

(Fox Theater in Bakersfield, Calif., home of KHS. Photo credit: Bobak Ha’Eri.)

Kern Health Systems (KHS, Bakersfield, Calif.), a managed care health plan serving more than 220,000 members in California, has worked with Cognizant’s (Teaneck, N.J.) IT and healthcare consulting experts to guide the modernization and transformation  its technology infrastructure and operations, deploying Cognizant’s TriZetto software as part of the initiative. KHS’s new infrastructure will streamline processes and reduce costs associated with the onboarding of new members, according to the vendor.

As part of its modernization effort, KHS has implemented Cognizant’s TriZetto QNXT Enterprise Core Administration Platform. The new platform enables KHS to effectively manage more members, meet changing Medicaid requirements and improve patient and provider experiences, according to a Cognizant statement.

In its first week of deployment, the Cognizant platform increased KHS’s claims auto-adjudication rates by 20 percent compared to the company’s legacy system, Cognizant reports. Cognizant says that it has also enabled KHS to achieve higher operational efficiency through the development and implementation of a new solution to expedite the digitizing of paper-based records, enabling more efficient data exchange and record access.

Addressing Rapid Business Growth

“In today’s evolving healthcare landscape, it is crucial to have solutions in place that can drive efficiencies and adapt to meet new and future regulations and technological disruptions,” comments Richard Pruitt, CIO, Kern Health Systems. “By combining Cognizant’s consulting expertise and its TriZetto software, we will be able to address our rapid business growth with immediate, tangible results.”

Modern IT infrastructure and digital technologies are the new foundation for healthcare organizations looking to remain competitive in an ever-changing environment, opines Krish Venkat, President, Healthcare and Life Sciences, Cognizant. “By working closely with KHS, we have implemented a scalable, next generation IT infrastructure that is designed to increase productivity, reduce operational costs and ultimately provide a better experience for everyone in the healthcare value chain,” he says.

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

Leave a Comment