Kent & Essex Mutual Insurance Company Selects Guidewire

Kent & Essex selected InsuranceSuite, Client Data Management, Rating Management, and Reinsurance Management, Data Hub, InfoCenter and Enterprise Engage.

(Image source: Kent & Essex Mutual homepage.)

Kent & Essex Mutual Insurance Company (Chatham, Ontario), the fifth largest Ontario-based mutual insurer, and Guidewire (San Mateo, Calif.), have announced that Kent & Essex Mutual selected Guidewire to automate and streamline business processes to drive its growth strategy. Guidewire will be implemented across all of Kent & Essex Mutual’s lines of business concurrently, according to a joint announcement.

Kevin Konecny, President and CEO, Kent & Essex Mutual.

Kent & Essex selected InsuranceSuite, Client Data Management, Rating Management, and Reinsurance Management as its new systems for policy administration, underwriting, client data, rating, reinsurance, claims, and billing management. The company also selected DataHub and InfoCenter as its new systems for enterprise-wide data management and analytics. In addition, Kent & Essex Mutual selected EnterpriseEngage to offer a seamless, omnichannel digital experience to its brokers and policyholders, according to the joint statement.

“We selected Guidewire because it is deeply entrenched in the P&C insurance industry and is a proven, flexible platform that enables straight-through processing, no-touch underwriting, and renewals,” comments Kevin Konecny, President and CEO, Kent & Essex Mutual President. “As a broker-driven company our priority is to automate and simplify workflows to offer superior service quality and provide additional functionality in a cloud environment. Guidewire will enable us to adapt quickly to meet broker and customer needs, easily integrate products with new technology partners, and grow in a meaningful way. With the robustness of the functionality Guidewire offers, we will be able to focus our teams’ time enhancing our already amazing service, building relationships, and creating value in the insurance experience for our brokers, policyholders, and vendors.”

John Mullen, President and Chief Revenue Officer, Guidewire Software.

“We applaud Kent & Essex Mutual’s more than 130 years of service to Ontario residents,” said John Mullen, President and Chief Revenue Officer, Guidewire. “We are delighted that InsuranceSuite on Guidewire Cloud will underpin their future growth strategy across all lines of business, and that our partnership will enable them to support their brokers and customers with exceptional service and expertise.”

Enterprise Agility

Kent & Essex Mutual will be accessing Guidewire in a private cloud through EY Nexus for Insurance.

Jennifer Baziuk, Canada Insurance Business Consulting Leader, EY.

“We’re pleased to work with Kent & Essex Mutual on this implementation project, using our cloud-based and managed service solution that is built around InsuranceSuite—and provides our customers with accelerators that include pre-configured capabilities for the Canadian insurance market,” comments Jennifer Baziuk, Canada Insurance Business Consulting Leader, EY. “Transforming core systems will provide enterprise agility and the capability to adapt quickly and implement new tools and upgrades. We look forward to supporting Kent & Essex along their journey.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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