iPipeline Promotes Daphne Thomas to COO

Thomas will be responsible for overseeing the organization’s ongoing operations and procedures as well as the overall efficiency of the business.

(Image source: iPipeline homepage.)

iPipeline (Exton, Pa.), a provider of cloud-based software solutions for the life insurance and financial services industry, has named Daphne Thomas Chief Operating Officer.  The appointment comes several months after iPipeline was acquired by Roper (Sarasota, Fla.), a diversified technology company. Roper operates businesses that design and develop software (both license and software-as-a-service) and engineered products and solutions for a variety of niche end markets.

Daphne Thomas Chief Operating Officer, iPipeline.

In her new role, Thomas will be responsible for overseeing the organization’s ongoing operations and procedures as well as the overall efficiency of the business. She will also advise the company’s senior executive team about the operations capabilities required to ensure the successful continuity of the business. Thomas served as EVP of Professional Services and Chief Transformation Officer at iPipeline during the past 12 years. She is replaced in that role by Maureen Kincade, who now serves as SVP of Professional Services.

“I am pleased to recognize the outstanding contributions made by Daphne Thomas in her prior role.  iPipeline has gone through many pivotal transitions since 1995,” comments Larry Berran, CEO, iPipeline.  “Daphne’s appointment to the role of Chief Operating Officer is a logical progression given her extensive knowledge of and dedication to the business.  “Daphne built the Professional Services organization into a true powerhouse for our clients. I am confident that Daphne will continue to make similar contributions to the company in her new role as Chief Operating Officer.”

Intense Focus on Easing the Purchase of Financial Products

“iPipeline has made enormous strides in product implementations,” comments Thomas. “As a result of supporting thousands of projects and releases, I have forged strong relationships with our customers and understand their strategic business needs. In my new role, I will continue to engage our customers at all levels to support their continued efforts to digitally transform their businesses. iPipeline has an intense focus on making it easier for individuals to purchase the financial products needed to secure their futures. My goal is to ensure key operations within iPipeline perform optimally to make this a reality for the industry.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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