InsurTech Startup Schedule IT Names Tonietti-Goodman VP of Operations

Schedule It specializes in automating scheduling, routing, mapping, and file note completion for property/casualty insurance adjusters.

(Image credit: Schedule It homepage.)

Schedule It, an insurtech startup specializing in automating property/casualty (P&C) claim adjustment scheduling, has appointed Michelle Tonietti-Goodman as VP, operations.

Michelle Tonietti-Goodman as VP, Operations, Schedule It.

Tonietti-Goodman arrives at a time when Schedule It is helping customers to address a record number of claims which must be scheduled for inspection in the wake of Hurricane Harvey and Hurricane Irma, a vendor statement notes. Tonietti-Goodman, who was previously director of marketing and sales support for Bluegrass Cellular, Inc., has more than 20 years’ experience in marketing and customer relations.

“Schedule It represents more than just a job to me,” Michelle Tonietti-Goodman comments. “The faster insurance claims can be inspected by adjusters in the field, the faster homeowners, business owners and other individuals affected by major CAT events can get back to their lives. I’m looking forward to being a part of not just an industry solution, but a people solution as well.”

Rebecca Wheeling, Co-Founder & CEO, Schedule It.

Schedule It specializes in automating scheduling, routing, mapping, and file note completion for property/casualty insurance adjusters. The company’s solution supports all levels of adjusters, including those working for insurers, independent adjusting (IA) firms, or independently, according to the vendor. Schedule It’s solutions are designed to far surpass an individual adjuster’s routing speed to ensure maximum productivity for highly-motivated, competitive adjusters, and to speed claim resolution time for affected policyholders. The goal is to help insurers close claims faster and reduce loss adjustment expenses, in significant part by letting adjusters spend less time scheduling and more time adjusting claims.

Radically Decreasing Received-to-Contact Timeframes

“We’re currently scheduling nearly a thousand claims a day for adjusters in the field who just want to close claims faster for affected policyholders,” comments Rebecca Wheeling, co-founder & CEO, Schedule It. “Schedule It is the only solution in the marketplace today focused on making the adjuster more productive by handling administrative tasks, like scheduling and completion of claim notes, in the most efficient way possible. Our technology decreases traditional received-to-contact timeframes from days to minutes.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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