(Image source: MPX homepage.)
Insurity (Hartford), a provider of cloud-based software for insurance carriers, brokers, and MGAs, has announced a strategic partnership with MPX (Portland, Maine) to streamline insurance interactions. MPX is a provider of cloud-based print and digital, outbound, and inbound communications solutions for property/casualty, workers’ compensation, and healthcare insurance carriers. The partnership will address all print and digital communication points with P&C carriers, brokers, and policyholders.
The partnership addresses challenges caused by the insurance industry’s complex communications requirements from internal departments, state compliance standards, data sources, and policyholder correspondence preferences, ranging from print to digital and even occasional hand delivery, according to a joint statement from the companies.
MPX describes InsureLinq as a complete correspondence platform fully integrated with Insurity’s software. InsureLinq’s platform includes deep integration and full API library access, resulting in fewer vendors needed to support all digital and print stakeholder communications, according to the joint statement. The companies offer the example of InsureLinq’s bi-directional APIs including Correspondence Hub and online preference management. The Correspondence Hub allows immediate access to all outbound and inbound correspondence and metadata for review, reprints/re-emails, and analysis, the companies say. The online preference management API enables recipients to control how they receive correspondence, even enabling hand delivery of checks and other especially critical materials.
Robust and Flexible Platform
“With this strategic partnership with Insurity, P&C carriers will benefit from a robust and flexible platform to ensure timely delivery of these complex communications, from strict compliance standards to policyholder correspondence preferences,” says Ryan Jackson, CEO, MPX.
“As the insurance industry continues to experience explosive growth, carriers, brokers, and MGAs need to be effective at communicating these rapid changes to their policyholders to remain competitive,” say Sylvester Mathis, Chief Insurance Officer, Insurity. “Insurity is looking forward to our customers benefiting from the operational efficiency and reduced costs that the InsureLinq platform enables.”