Insurity Partners with Certificate Hero to Cut Certificate Issuance and Renewals Time

This partnership can cut issuance and renewal time by up to 75 percent, achieving long-term client retention through the innovative use of AI and advanced technological capabilities.

(Image source: Certificate Hero web page.)

Insurity (Hartford), a provider of cloud software for insurance carriers, brokers, and MGAs, has announced that it has partnered with Certificate Hero (Dedham, Mass.) to transform certificate management in the property/casualty insurance industry. Insurity describes Certificate Hero as a modern SaaS platform known for its efficient and accurate management of Certificates of Insurance. Insurity boasts that it is the largest cloud software provider for P&C insurance, with over 330 customers deployed on AWS and Azure.

Sylvester Mathis, Chief Insurance Officer, Insurity.

Certificate Hero provides a comprehensive solution that allows insurance companies, brokers, and their clients to issue and manage Certificates of Insurance seamlessly from start to finish, according to an Insurity statement. Its collaboration with Insurity integrates Certificate Hero seamlessly with carrier and MGA systems, enhancing both parties’ data utilization and operational capabilities, the statement says.

Insurity says its strategic partnership with Certificate Hero addresses key challenges for commercial insurers by significantly reducing administrative burdens and operational costs, enhancing business speed and client satisfaction. With the integration of Certificate Hero, users can now issue and renew certificates at an unprecedented speed, saving up to 75 percent of the time typically required, according to the vendor.

Redefining Certificate Management

“We are excited to join forces with Insurity and appreciate the trust and confidence they have placed in our platform,” comments John Paul Sutrich, President, Certificate Hero. “Partnering with Insurity is an exciting new chapter in Certificate Hero’s journey to becoming the industry solution for certificate management for brokers, carriers, and MGAs. This partnership marks a significant milestone in our mission to redefine certificate management, providing enhanced accuracy, efficiency, and accessibility for all stakeholders in the insurance process.”

Insurity says the partnership enables it to offer clients a modern solution to the traditionally cumbersome process of managing Certificates of Insurance. Certificate Hero’s use of artificial intelligence (AI) and machine learning technology streamlines the creation and management of these documents, significantly reducing the time and cost associated with their issuance and renewal.

“With the integration of Certificate Hero’s innovative technology and Insurity’s robust data sources, Insurity is now uniquely positioned to provide its customers with an unbeatable certificate of insurance solution,” comments Sylvester Mathis, Chief Insurance Officer, Insurity. “This partnership aligns with our continuing commitment to solving real challenges in insurance through technology.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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