Insuresoft Offers Clients Digital Business Benefits Through DocuSign e-Signature Alliance

Through DocuSign’s Cloud Partner Program, the policy admin vendor will include DocuSign electronic signature capabilities within the Diamond System.

Policy administration system vendor Insuresoft (University Park, Ill.) has joined DocuSign Cloud Partner Program to include electronic signature capabilities within Insuresoft’s Diamon System. The DocuSign capabilities will enable Insuresoft to offer insurance carriers the ability to give their distributors and end-customers what Insuresoft characterizes as the benefits of digital business, including a more efficient, simplified application process and a better customer experience.

As a trusted and well-known leader in electronic signature, DocuSign provides a tremendous opportunity for our customers,” comments Terry Brown, VP, product management, Insuresoft. “Electronic signature capabilities have become a ‘must-have’ for carriers who want to remain competitive, and DocuSign’s secure, cloud-based solution works exceptionally well among our offerings.”

Terry Brown, VP, Product Management, Insuresoft.

Terry Brown, VP, Product Management, Insuresoft.

Insuresoft customers can access the e-signature capabilities in the Diamond System through DocuSign’s Cloud Partner Program.

The addition of DocuSign’s capabilities to the Diamond System has resulted in increased productivity in the operations of Insuresoft client AutoTex, a Richardson, Texas-based insurance agency, according to Travis Donnelly, senior business strategist at the agency. “It has also proven to be a great source of reference on customer files. From start to finish, the implementation team at Insuresoft provided us with a quick turn-around that involved very little time on our part,” Richardson remarks.

Through the DocuSign Cloud Partner Program, Insuresoft reports that its customers can:

  • Realize revenue faster: The signing process for applications and endorsements takes just minutes with DocuSign.
  • Improve productivity: With DocuSign, agents and sales reps can focus on selling instead of moving paperwork.
  • Automate workflows: DocuSign’s functionality is enabled within the Diamond System’s agency workflow, allowing carriers to customize which forms require signatures and at what point in the sales or service process those signatures should be required.
  • Enhance company reputation and service: DocuSign offers customers, partners and vendors new convenience with the ability to sign anything, anywhere, anytime, on any device.

“Insuresoft and DocuSign work together to help customers keep business digital from start to finish,” comments Neil Hudspith, chief revenue officer, DocuSign. “By using DocuSign, the business benefits from a valuable solution to increase productivity, eliminate slow and wasteful paper-based processes, reduce costs, and delight customers.”

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

Leave a Comment