Insurance Technologies Releases FireLight e-Delivery to Automate Document Delivery

The new SaaS sales component delivers an enhanced and efficient way to electronically deliver any policy, notification or document with in-good-order data collection, including e-signature and tracking options.

(Image source: Insurance Technologies homepage.)

Insurance Technologies, LLC (Colorado Springs, Colo.), a provider of sales and regulatory automation solutions for the insurance and financial services industries, has announced the release of FireLight e-Delivery. The new SaaS sales component delivers an enhanced and efficient way to electronically deliver any policy, notification or document with in-good-order data collection, including e-signature and tracking options for a seamless, digital communication and sales experience, according to a vendor statement.

Katherine Dease, VP, Insurance Technologies.

FireLight e-Delivery lets carriers and distributors to create secure, automated electronic delivery processes for various workflows and channels for any policy or document, new or existing, no matter its origin, according to the vendor. Insurance Technologies asserts that the application eliminates the need to obtain clients’ delivery requirements, saving both time and money, while increasing placement rates and client retention, and enabling up-sell and cross-sell opportunities. The vendor adds that using FireLight e-Delivery, life, annuity and other insurance and retirement policies and documents can reviewed, audited and sent to clients faster and more efficiently, improving the overall customer experience.

“We built FireLight e-Delivery to be extremely flexible and focused on eliminating the back and forth nuances of traditional manual delivery methods,” comments Katherine Dease, VP product management, Insurance Technologies. “Using our robust rules engine and administrative tools, carriers and distributors can configure their own workflows within FireLight, giving them the ability to scale up or down for different use cases without being stuck with one size fits all.  In return, they reap the benefits by saving delivery time, labor and costs associated with manual printing and mailing, while establishing enhanced digital communication experiences with clients.”

FireLight e-Delivery is available as a standalone solution or connected with other FireLight Sales Platform components.

Brick and Mortar ‘Customer Eccentricity’—What’s Up with That?

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

Leave a Comment

(required)