Insular Life Deploys Adrenalin eSystems’ HCM Solution

The insurer selected the solution to streamline HR processes, digitize the employee experience and accelerate the digital transformation efforts of the company.

(Makati business district, Metro Manila, home of Insular Life. Photo credit: Mike Gonzalez.)

The Insular Life Assurance Company, Ltd. (Muntinlupa City, Philippines) has deployed Adrenalin, a global HCM solution offered by Adrenalin eSystems Limited (Chennai, India), a group company of Intellect Design Arena Ltd. (Mumbai). Having rebranded the solution as I-CON, the insurer selected the solution to streamline HR processes, digitize the employee experience and accelerate the company’s digital transformation efforts.

“Our vision is to become a high performance organization and ensure we have a single system across all touch points, streamline process and achieve seamless digital experience, enhanced employee experience and leverage the power of data insights to achieve business outcomes and drive organizational change,” comments Florian C. De Leon, Head of HR, Insular Life.

The Philippines’ oldest and largest life insurance company—founded in 1910—Insular Life offers individual and group life, health and retirement insurance products. The insurer currently employs over 780 employees and operates more than 50 offices across the Philippines archipelago.

Insular life sought a solution to help it deal more efficiently with changing market decisions and their impact on staffing. The insurer sought a comprehensive, easy to understand, centralized HR system that could help them overcome the following challenges, according to an Adrenalin eSystems statement:

  • Optimizing value of 201 File for purposes of decision making;
  • Facilitating benefits administration vis-à-vis separate approaches for different employee groups;
  • Providing accurate references for employee development and movements based on required and actual competency levels; and
  • Streamlining processes and reduce paper routing in personnel administration.

Following a rigorous evaluation process, Insular Life chose to work with Adrenalin eSystems and selected Adrenalin HR modules, including HR Foundation, Employee Life Cycle, Workforce Administration, Self Service, Reports (iReporter) to help consolidate its HR system, provide a digital experience for employees, and to provide real-time employee insights for management’s decision, according to Adrenaline.

The Digitalization of HR

Insular Life will use the Adrenaline-powered I-CON system to improve the efficiency of HR processes, consolidate and improve the accuracy of HR-related data, reduce paper use, creating a communication channel for management and the employees through employee portal, and ease of access to employee related insights, the vendor reports.

“The world of HR is Changing. Digitalization is changing the way HR team is managing employees in an organization and it ensures data driven insights help the team to improve overall business performance and productivity,” comments Krishna G V Giri, Chairman & CEO, Adrenalin eSystems. Our partnership with Insular will ensure the HR team will achieve the business goals by exploring the infinite possibilities with Digital Technologies.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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