Indigo Insurance Chooses Duck Creek to Modernize Operations

The Bahamas-based insurer has selected Duck Creek OnDemand and Clarity to unify its technology systems and support long-term regional growth.

(Image source: Indigo Insurance homepage.)

Indigo Insurance (Bahamas) has selected Duck Creek Technologies’ (Boston) Duck Creek OnDemand and Duck Creek Clarity to modernize its core systems and create a unified, scalable technology foundation to support the company’s long-term strategic growth.

Nick Brierly, COO, Indigo Insurance.

Indigo operates a rapidly expanding, digital-first insurance platform across the Caribbean, offering customer-centric auto and general insurance through its flagship online portal, 247indigo.com.

As part of its growth strategy, Indigo will transition to Duck Creek OnDemand to consolidate operations and enable data-driven decision-making. The company will also implement Duck Creek Clarity to improve reporting and visibility across underwriting, policy administration, and customer experience.

“Modernizing our technology ecosystem is essential as we continue to scale Indigo Insurance and expand our digital-first vision,” comments Nick Brierly, COO, Indigo Insurance. “Duck Creek’s scalable SaaS architecture will reduce operational complexity, deliver richer insights through Clarity, and position us to enhance customer experience while growing our footprint across the region.”

With Duck Creek OnDemand and Clarity, Indigo expects to:

Chris McCloskey, COO, Duck Creek Technologies.

  • Unify its technology environment on a modern, cloud-native platform
  • Support long-term growth ambitions across the Caribbean
  • Port Saxon Insurance, a wholly owned subsidiary, to Duck Creek
  • Modernize its data architecture for real-time analytics
  • Reduce IT burden by eliminating legacy and on-premises environments
  • Improve speed to market with streamlined product configuration
  • Enable seamless integration with claims systems and partners

“Indigo Insurance’s digital-first strategy and rapid growth make them an exceptional partner for Duck Creek,” says Chris McCloskey, COO, Duck Creek Technologies. “We’re honored to support their transformation and provide the cloud-native foundation they need to deliver innovative products, operational agility, and exceptional customer experiences.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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