IAT Insurance Group Boosts Efficiency with Duck Creek Suite

IAT will replace legacy systems with a single solution for managing multiple business units utilizing Duck Creek OnDemand.

(Raleigh trolley. Photo credit: Reverie 39.)

IAT Insurance Group, a Raleigh, N.C.-based provider of specialty property/casualty products for personal and commercial lines, has selected Duck Creek (Columbia, S.C.) to replace its legacy policy, rating, billing, and claims systems with the Duck Creek Suite across its six business units. As part of the initiative, the insurer will also deploy Duck Creek Insights, which the vendor describes as a powerful reporting and analytics engine, in concert with the full Duck Creek Suite, all delivered via Duck Creek OnDemand.

“Duck Creek’s capabilities will allow us to streamline our processes, improve our agility, and enhance the digital experience for our agent partners, ultimately making it easier for our agents to do business with us,” comments Christopher Dowler, CIO, IAT Insurance Group.

Duck Creek Platinum partner Capgemini is working in concert with IAT Insurance Group on the implementation of the Duck Creek Suite, which includes Duck Creek PolicyDuck Creek BillingDuck Creek Claims, along with Duck Creek Insights, the vendor reports. The vendor describes Duck Creek Insights as designed to give insurers the ability to access and analyze operational and financial data across their entire enterprise.

Future-Ready Technology

“Future-ready technology is critical to the success of any insurer,” comments Michael Jackowski, CEO, Duck Creek. “We are thrilled to support IAT’s efforts by delivering a solution that improves efficiencies, provides a better experience for their customers, and gives them the ability to more easily configure products, transact lines of business, and process claims more efficiently.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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