Hyland Releases OnBase Foundation, Debuts Frequent Product Enhancement Strategy

Debuting at CommunityLIVE, the vendor described OnBase Foundation, the most feature-rich, secure and forward-looking version of OnBase to date.

(CEO Bill Priemer delivering the key note at Hyland’s 2019 CommunityLIVE conference in Cleveland. Source: Hyland)

Hyland, a global provider of content services for the insurance and other industries, announced released OnBase Foundation  at its annual CommunityLIVE user group meeting, held this year in Cleveland, the vendor’s hometown. The vendor characterized Foundation as the most feature-rich, secure and forward-looking version of OnBase to date. The vendor said that the new release marks the first in what will be a series of Foundation product releases across Hyland’s content services platform, incorporating the latest technology and offering more frequent releases to provide customers with quicker, easier access to enhancements and new functionality.

Hyland reported that release of OnBase Foundation marks the first in what will be a series of Foundation product releases across Hyland’s content services platform, incorporating the latest technology and offering more frequent releases to provide customers with quicker, easier access to enhancements and new functionality.

Bill Priemer, President and CEO, Hyland.

OnBase Foundation includes improvements for both users and administrators, and will incorporate some of the most modern technology paradigms, according to the vendor. It will introduce the first in a series of many modern REST APIs, as well as identity and access management services, and more configurable tools for developing purpose-built applications. Responsive UX components will make it easier to build on and extend OnBase, and to deliver excellent user experiences.

“OnBase Foundation is, as the name suggests, a foundation customers can rely on into the future,” commented Bill Priemer, president and CEO at Hyland. “We’ve added powerful new features that provide customers with immediate value, and we’ve introduced a new versioning strategy to provide customers with more frequent updates and enhancements, equipping them for rapid change and long-term growth.”

Reflecting what Hyland’s characterized as a continued focus on interoperability, OnBase Foundation facilitates stronger connections with Hyland’s other content services offerings, including Content Composer, the customer communications management product; ShareBase, a cloud-based document sharing and collaboration solution; and Brainware for intelligent capture. OnBase Foundation also has deeper integrations with core business systems and increased support for Office 365.

In a move aimed at strengthening its governance and compliance offerings, Hyland has also partnered with Iron Mountain (Boston) to offer a new information governance solution—Governance Rules as a Service—to enhance and help automate document retention practices within OnBase.

Hyland elaborated on its strategy of more frequent enhancements by saying that OnBase Foundation release represents the beginning of a new product versioning strategy rolling out across Hyland’s content services platform. For products with Foundation versions, Hyland said it will provide frequent updates via enhancement packs (EPs)—starting with this initial release of OnBase Foundation EP1—making new features, products and security updates available on an increased cadence for both cloud and on-premises customers throughout a calendar year. Additionally, as Hyland continues to develop its new cloud-first, SaaS platform, it said that organizations on Foundation versions will be best positioned to take advantage of the latest capabilities as they are released.

ECM and the Digital Moment in Insurance: Q&A with Hyland’s Charlie Hanna

 

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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