Hyland Releases Latest Versions of OnBase and Perceptive Content

Updates to Foundation versions of both products reflect Hyland’s continued adoption of the most modern technologies to offer leading-edge solutions and user experiences.

(Image source: Hyland homepage.)

Hyland (Cleveland) a global provider of content services for insurance and other industries, has released OnBase Foundation Enhancement Pack 2 (EP2) and Perceptive Content Foundation, which the vendor characterizes as delivering the most feature-rich, secure and forward-looking versions of each product to date. Hyland says that the new releases reflect the company’s strategy of more frequent releases to incorporate the latest technology and provide customers with quicker, announced with the release of OnBase Foundation EP1 in September 2019.

“Delivering more frequent updates reflects our mission to provide customers the most advanced, secure technology,” comments Bill Priemer, president and CEO, Hyland. “These releases are a concrete step toward uniting our portfolio to make it easier and faster for organizations to access new capabilities and new user experiences, and to make upgrades as easy as possible.”

Modern Application Design

In the latest release of OnBase, organizations will find new solution offerings that feature responsive user interface (UI) components, the first in a series of new public REST APIs and support for key compliance requirements, according to the vendor. Hyland says these enhancements will further advance its platform modernization strategy, leveraging modern application design and the latest in deployment and security standards.

Bill Priemer, President and CEO, Hyland.

New applications in the current release are designed to allow customers to create intuitive user experiences with modern, responsive components. They include an integration for Salesforce that gives users what Hyland characterizes an intuitive way to import, search for and view documents stored in OnBase directly from Salesforce. The new Accounts Payable (AP) Approval App is a persona-based, responsive web app that enables invoice approvers to perform key functions from any device—a capability that Hyland says is an integral part of its larger AP automation solution.

The release also features the first in a series of public REST APIs that provide improved interoperability by extending OnBase document management and workflow functionality to other systems. This version also introduces compatibility with key NIST 800-53 requirements that are mandatory for many federal agencies. That complements some of the key compliance and regulatory features already available, including a new information governance solution, Governance Rules as a Service, which generates document retention policies for OnBase content, the vendor says.

Perceptive Content Foundation EP1 includes improvements for both users and administrators, as well as new security and compliance features. The latest version introduces support for the Hyland IDP, part of Hyland’s identity and access management suite, to enhance single sign-on solutions with customer identity providers.

New features within Perceptive Experience Content Apps allow users to modify or create new document, folder and workflow view filters, and new additions to the action toolbar enable users to perform key functions based on their security privileges.

Continued Focus on Interoperability

Hyland says that the new releases also reflect the company’s continued focus on interoperability, with both OnBase and Perceptive Content facilitating stronger integrations with Hyland’s other content services offerings, including ShareBase, a cloud-based document sharing and collaboration solution. The vendor reports that OnBase also has deeper integrations with core business systems and increased support for Office 365.

The vendor notes that this is the first Foundation version for Perceptive Content, which Hyland says reflects its progress in rolling out its new product versioning and release strategy across its content services platform. For products with Foundation versions, Hyland says it will provide frequent updates via enhancement packs, making new features, products and security updates available on an increased cadence for both cloud and on-premises customers throughout a calendar year. Additionally, as Hyland says that as it continues to develop its new cloud-first, SaaS platform, organizations on Foundation versions will be best positioned to take advantage of the latest capabilities as they are released.

Hyland Releases OnBase Foundation, Debuts Frequent Product Enhancement Strategy

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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