Hyland Acquires AcroSoft’s Enterprise Content Management Business

Former Interactive Intelligence subsidiary AcroSoft, a provider ECM-focused software solutions to the insurance industry, adds approximately 50 insurance carrier’s to Hyland’s customer base.

(South Carolina State House in Columbia, home of AcroSoft. Photo credit: HaloMasterMind.)

Hyland (Cleveland) has acquired AcroSoft’s (Columbia, S.C.) enterprise content management (ECM) business from Interactive Intelligence, Inc. (Indianapolis). Acquired by Interactive intelligence in 2009, AcroSoft provides ECM-focused software solutions to the insurance industry. Hyland adds approximately 50 insurance customers to its base of more than 500 carrier client around the world.

Bill Priemer, President and CEO, Hyland.

Bill Priemer, President and CEO, Hyland.

“We are excited for AcroSoft to join the Hyland family,” comments Bill Priemer, president and CEO of Hyland. “Both Hyland and AcroSoft are dedicated to content and process management technology and are focused on the specific needs of insurance providers. Together with our new colleagues from AcroSoft, we are committed to providing transformative solutions and exceptional customer service for many years to come.”

Hyland, founded in 1991 is the provider of the OnBase enterprise information platform, which the vendor says has helped more than 15,000 lifetime customers manage content, processes and cases. OnBase combines the capabilities of ECM, case management, business process management (BPM) and capture on a single platform that the vendor says integrates seamlessly with  policy administration, billing and claims management systems.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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