“Technology is not about being front-and-center and being a technology-driven company; it’s about using those technologies to actually build relationships with our customers, making it easy to do business.” —Nimesh Mehta, CIO, National Life.
It was interesting to hear how Nimish was originally trained as a technologist, then acquired a variety of kinds of business experience. He eventually went back to technology, but in a way that he was prepared to apply technology in a way that was much more integrated with the business. Nimesh tells us about how National Life has been growing in double digits for a decade—something that is rare in the life insurance industry. Nimesh tell us: This is one of the fastest growth rates in the industry. And that stunning growth was not by chance but by design.
Nimesh has some interesting counter-intuitive points to make, one of them being that “digital is passé”—a very interesting observation for a podcast dedicated to digital transformation! He also tells us that the war for talent is over—and talent won! He also coins the neologism “WaterScrumFall”! I’m sure you’ll find his insights provocative and inspiring.