Hollard Insure Selects Sapiens for Large-Scale Digitalization Program

The large-scale modernization is aims to digitize products and journeys through a low-code, digital front-end with strong integration capabilities.

(Image credit: Jacques Nel/Unsplash.)

The Hollard Insurance Company (Johannesburg), has expanded its relationship with Sapiens International Corporation (Holon, Israel) by licensing the vendor’s cloud-native, low-code DigitalSuite.

Claus Massmann, Head of Personal Lines, Hollard Insure.

When Hollard Insure, the short-term division of the Hollard Insurance Company, was looking to modernize its technology stack, but keep its legacy back-end, they turned to Sapiens, a vendor statement reports. The large-scale modernization is aimed at digitizing products and journeys through a low-code, digital front-end with strong integration capabilities. Hollard, already a long-term partner of Sapiens, with Sapiens CoreSuite for Life & Pension and Sapiens ReinsuranceMaster, chose to further leverage Sapiens’ digital expertise, superior UI/UX experience and international insurance-specific best practices, the vendor says.

Sapiens’ solutions, hosted on Microsoft Azure’s cloud technology, played a key role in Hollard’s successful transformation, the vendor says. Sapiens DigitalSuite provided the path to low-code digital freedom they were seeking, including Sapiens Journey & Form Composer and Sapiens API Conductor (ACE).

Collaborating as a single, united team with Sapiens, Hollard Insure provided an Accident & Health Product solution as part of a pilot to a specific market segment, which was previously not possible. This will enable growth in the market segment, but more importantly it laid the foundational building blocks to scale the solution to other products, according to Sapiens.

Roni Al-Dor, President and CEO, Sapiens.

Journey to Create a Competitive Edge

“This inclusive design process working as one combined team with Sapiens will have a profound effect on Hollard Insure, not only by renewing the technology and decommissioning legacy systems, but presenting an opportunity for significant growth and sustainability,” comments Claus Massmann, Head of Personal Lines, Hollard Insure. “The project enables cost savings and reduces complexity and enables us to achieve our end-state architecture, with revolutionized broker engagement.”

“We are excited to extend our long-term relationship with Hollard and power them forward in their journey to create a competitive edge in the digital age of insurance,” comments Roni Al-Dor, President and CEO, Sapiens. “Our low-code solutions and business process design tools provide Hollard Insure the ability to offer a superior customer experience to their customers.”

Hollard Group Risk Selects Sapiens Life & Pension CoreSuite

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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