Hiscox Names Leigh Hellrung U.S. COO

Bringing over 20 years of industry experience to the role, Hellrung will lead all aspects of the U.S. operations across service delivery, strategy, transformation, data, and process excellence.

(Image source: Hiscox USA homepage.)

Specialist global insurer Hiscox (Hamilton, Bermuda) has announced the appointment of Leigh Hellrung to Chief Operating Officer in the U.S. Hellrung will serve on the Hiscox US Leadership Team and will report to Kevin Kerridge, CEO of Hiscox USA.

Leigh Hellrung, COO, U.S. Hiscox.

Bringing over 20 years of industry experience to the role, Hellrung will lead all aspects of the U.S. operations across service delivery, strategy, transformation, data, and process excellence, according to a Hiscox statement. Prior to Hiscox, Hellrung held customer experience, service delivery and strategic operations leadership roles with Farmers Insurance and Zurich Financial Services. In her most recent role, she was responsible for 500 employees and all aspects of the customer and agent service experience. Prior to that, Hellrung led enterprise-wide technology transformations in billing, payment, and customer experience domains. Hellrung earned her Bachelor of Arts degree from the University of Notre Dame and holds an MBA from the University of Pennsylvania Wharton School of Business.

Driving Force During Next Phase of Growth

Kevin Kerridge, CEO, Hiscox USA.

“Leigh has earned a well-deserved reputation as an inclusive, transformational leader, with a glittering track record of creating best-in-class customer experiences,” comments Kevin Kerridge, CEO, Hiscox USA (Atlanta). “She’s joining a team that shares her passion for delivering impactful touchpoints with our customers and crafting moments that matter, and I have no doubt that Leigh will be a driving force through our next phase of growth in the US business.”

Hiscox USA provides a variety of specialty risk solutions, including a broad spectrum of errors & omissions, general liability, cyber and data security, media liability, management liability, crime, entertainment, and terrorism insurance products.

 

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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