Hi Marley Launches Marley Insights for Analyzing Conversational Texting

Users gain a dashboard view across their claims agents’ conversations to help optimize policyholders’ experiences, celebrate adjusters’ performance, and drive behavioral change.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.