HEMIC Deploys Guidewire Cloud for Digital Business Growth

Guidewire Insurance Suite in the cloud will power HEMIC’s core business, simplify IT ops, adapt quickly to changing marketing demands, and deliver value to agents and customers.

(Image credit: Zetong Li/Unsplash.)

Hawaii Employers’ Mutual Insurance Company, Inc. (HEMIC, Honolulu), Hawaii’s largest provider of workers’ compensation insurance, and Guidewire (San Mateo, Calif.) announced that HEMIC has successfully migrated Guidewire InsuranceSuite to Guidewire Cloud to power its core business, simplify IT operations, adapt quickly to changing marketing demands, and deliver value to agents and customers, according to a joint statement. A Guidewire self-managed customer since 2016, HEMIC also migrated the self-managed installations of its Guidewire DataHub, InfoCenter, CustomerEngage, and ProducerEngage applications onto Guidewire Cloud, the statement says.

Leila Kagawa, Chief Transformation Officer, HEMIC.

“Migrating to Guidewire Cloud addresses our digital-first strategy for our customers and agents, improving and enhancing their online experience with cloud capabilities,” comments Leila Kagawa, Chief Transformation Officer, HEMIC. “It’s also enabled us to transfer system maintenance to Guidewire so we can stay current with their latest technology and innovations, as well as easily integrate the best-in-class InsurTech solutions that are part of Guidewire Marketplace and the PartnerConnect ecosystem into our workflows for streamlined processing.”

HEMIC is also in the process of deploying a pricing model using Guidewire Predict for issuing quotes on new business. HEMIC Vice President of Underwriting Regina Harris commentes, “One of our reasons for moving to Guidewire Cloud is to leverage predictive analytics with full integration into Guidewire PolicyCenter to improve underwriting outcomes. We expect the predictions from the pricing model to improve our small business risk selection and increase the straight-through processing rate.”

“We congratulate HEMIC on its successful cloud transformation,” says Michael Mahoney, Head of Services, Guidewire. “We are excited to help the company continue its 27-year mission of serving Hawaii’s businesses with the core values of excellence and integrity.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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