Heartland Farm Mutual Selects Guidewire Solutions to Modernize, Accelerate Growth

The company will be deploying the products in an EY iNexus private cloud, with implementation, ongoing services, and support provided by EY.

(Image credit: Gerald Friedrich.)

Heartland Farm Mutual, Inc., a Waterloo, Ontario-based mutual insurer, has selected Guidewire Software’s (San Mateo, Calif.) InsurancePlatform products to modernize its infrastructure and transform the way it does business. The company will be deploying the products in an EY iNexus private cloud, with implementation, ongoing services, and support provided by EY, a Guidewire PartnerConnect Consulting Premier member. Heartland Farm Mutual plans to implement all of the products simultaneously across all lines of business in Ontario, according to a Guidewire statement.

The insurer has selected Guidewire InsuranceSuite, Guidewire Client Data Management, Guidewire Rating Management, and Guidewire Reinsurance Management as its new systems for policy administration, underwriting, claims, billing, client data, rating, and reinsurance management. The company also selected the Guidewire Digital applications Guidewire ProducerEngage and Guidewire VendorEngage to be able to offer a seamless, omnichannel digital experience to its agents, brokers, and vendors, the Guidewire statement. Heartland Farm Mutual also selected Guidewire DataHub and Guidewire InfoCenter as its enterprise-wide data management and analytics systems.

“We selected Guidewire to help us accelerate our business growth,” comments Jim Sulston, VP, Broker Management, Marketing, and Analytics, Heartland Farm Mutual. “InsuranceSuite will help us streamline workflows and automate manual processes, freeing up our underwriters and claims staff to focus on serving our customers. The Guidewire Digital applications will enable us to continue to optimize our engagement with brokers and agents to ensure we continue to deliver superior customer service.”

Unique Challenges of Startups and Small-to-Medium Carriers

Many startups and small-to-medium sized insurance companies face unique challenges to transform their core systems, notes Neil Pengelly, insurance technology advisory leader, EY Canada. “The scalability, security, and ability to manage disaster recovery and business continuity through a cloud environment creates significant economies of scale that appeal to many organizations this size. EY’s cloud-based and managed service solution, built around InsuranceSuite software—with pre-configured capabilities for the Canadian insurance market, including broker channel features—helps companies to achieve a successful implementation project. We look forward to supporting Heartland Farm Mutual along that transformation journey.”

“We are pleased to welcome Heartland Farm Mutual to the Guidewire customer community,” said Steve Sherry, chief sales officer, Guidewire Software. “We look forward to helping the company leverage InsurancePlatform and a flexible partner deployment model to continue its mission of taking care of the insurance needs of its policyholders with InsurancePlatform.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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