Harford Mutual Insurance Group Deploys Sapiens PolicyPro Platform

The solution enables Harford Mutual Insurance Group to quickly roll out new, innovative products, automate business processes and enhance operational efficiencies.

(Photo credit: Bruce Emmerling.)

Harford Mutual Insurance Group (Bel Air, Md.), a provider of commercial property/casualty insurance distributed through a network of nearly 500 independent insurance agencies, has deployed with  Sapiens International Corporation’s (Holon, Israel) PolicyPro solution, which will enable the insurer to quickly launch new products to market and generate new revenue streams, according to a vendor statement.

Tim Baum, VP, CIO, Harford Mutual.

With an in-house policy administration system that was more than 25 years old, Harford Mutual sought a solution that would allow for increased flexibility and speed in an insurance landscape marked by mounting consumer expectations for seamless, digital experiences, Sapiens reports. Harford Mutual deployed the solution then conducted user training, end-to-end testing and acceptance testing. They went live with all employees working from home amid the COVID-19 pandemic.

“Our ability to adopt, configure and manage Sapiens PolicyPro platform is key to our success and gives us the ability to be self-sufficient and more efficient in our operations,” comments Tim Baum, VP, CIO, Harford Mutual. “Sapiens’ innovative technology, industry expertise and deep understanding of next generation, digital insurance solutions make them a vital partner in our vision for continued growth and success.”

John Pettit, Head of the North American P&C Insurance Platform Business Unit, Sapiens.

Delivering comprehensive lifecycle support for all P&C lines of business, the solution offers policy management as well as complete historical views of policy information, according to Sapiens. The automated, end-to-end PolicyPro platform is used by agents, underwriters and consumers to quote, issue and service policies. The vendor says that this platform, like all of its other offerings, enables seamless integration with various third-party solutions.

Flexibility, Efficiency and End-to-End Intelligence

“Through the use of Sapiens PolicyPro, Harford Mutual Insurance Group has the flexibility, efficiency and end-to-end intelligence necessary to be competitive and meet customers’ needs in a rapidly evolving insurance market,” comments John Pettit, head of Sapiens’ North American P&C Product Strategy. “Through our long-standing partnership, Sapiens technology will enable Harford Mutual to continue its proud tradition of offering stable, robust insurance solutions for the long haul.”

Harford Mutual Selects Sapiens’ North American Property/Casualty Platform

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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