Guidewire Names John Mullen President and Chief Revenue Officer

The 25+ year industry veteran and former head of North American Markets at Capgemini will assume the newly created role in early February.

(John Mullen, then Capgemini’s North America CEO, at the opening of Capgemini’s Security Operations Center (SOC) in Columbia, S.C. in 2018.)

Guidewire Software (San Mateo, Calif.) announced this week that John Mullen, former head of North American Markets at Capgemini (Paris), has been appointed President and Chief Revenue Officer, effective early February 2022. In the newly created role, Mullen will lead Guidewire’s global sales, delivery services, and customer success organizations, reporting to CEO Mike Rosenbaum.

John Mullen, President and Chief Revenue Officer, Guidewire Software, effective February 2022.

Mullen is an accomplished veteran of the insurance technology community, an senior executive and industry figure with more than 25 years of experience in leading high growth teams in shaping and delivering industry transformation. As Head of the North America Business Unit at Capgemini, which has annual revenue of over $4 billion, Mullen led a global team of professionals, delivering innovative solutions that support the strategic growth of the world’s leading brands. Prior to leading North America, Mullen led the Capgemini Insurance Business Unit, overseeing the expansion of Capgemini’s global Insurance business.

“John is an outstanding leader with extensive experience in P&C insurance having driven many of the industry’s most complex and successful transformations,” comments Mike Rosenbaum, CEO, Guidewire Software. “I’m delighted to welcome him to Guidewire’s management team, and I look forward to working with him on our mission to enable insurers, including the largest in the world, to engage, innovate, and grow efficiently with Guidewire Cloud.”

“I’m very excited to join the Guidewire team and look forward to contributing to the company’s future growth,” comments Mullen. “Having worked as a partner to Guidewire I have seen the rigor built into the product and roadmap. The commitment to data and decision sciences provides an excellent platform for an ambitious future for what is already an industry leading brand.”

Mike Rosenbaum, CEO, Guidewire.

Mullen characterizes himself as a long-time admirer of Guidewire’s culture, focus on customer success, and determination in continually raising the bar on innovation in the property/casualty. “The insurance industry is in continuous transformation, and I can’t think of any organization in the world better situated than Guidewire to partner with the insurers that will drive and reap the benefits of innovation,” Mullen adds.

“We are delighted to have an industry leader of John’s caliber and experience join Guidewire. John’s new role combines all our customer-facing functions under a single leader and aligns everyone towards our customer’s ultimate success,” adds Guidewire’s Rosenbaum. It’s an opportunity for us to reimagine the way we partner with customers across tiers and geographies in order to better deliver the transformational outcomes they are driving with our cloud platform.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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