(Lower Manhattan. Photo credit: Ibagli.)
The Guardian Life Insurance Company of America (New York), a major provider of employee benefits and financial wellness solutions, will implement the FINEOS Platform for its absence management products, according to a FINEOS(Dublin/Atlanta) statement.
Michael Kelly, CEO, FINEOS.
Guardian’s group employee benefits business will leverage four core capabilities within FINEOS AdminSuite: policy administration, customer billing, claims management and integrated absence management that will complement Guardian’s existing suite of platforms to continually provide a best-in-class customer experience, the FINEOS statement says.
“We are excited to enter this important partnership with Guardian, one of the largest mutual insurance companies in the U.S.,” comments Michael Kelly, CEO, FINEOS. “We are passionate about the employee benefits industry and its nuances. Our singular focus on this industry in North America enables us to innovate to help Guardian to grow their market leadership. Our integrated platform for core insurance lifecycle processing needs will accelerate and support the enormous opportunity Guardian has to increase their speed to market and elevate their customers’ experience.”
Jonathan Mayhew, Head, Group Benefits, Guardian.
Strengthening Capabilities, Solidifying Market Leadership
“Our collaboration with FINEOS will help us strengthen our capabilities and solidify our position as an absence management leader,” comments Jonathan Mayhew, Head, Group Benefits, Guardian. “We look forward to delivering an exceptional experience for our customers and supporting them in navigating the increasingly complex regulatory environment.”
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