Goosehead Insurance Names USAA Alum Chief Service Officer 

A U.S. Navy veteran, Lakamp joins Goosehead from USAA where he drove strategy and execution to help accelerate business growth in a wide range of service functions. 

(David Lakamp, Chief Service Officer, Goosehead Insurance. Source: LinkedIn.)

Goosehead Insurance, a Westlake, Texas-based independent insurance agency, has announced the appointment of David Lakamp as Chief Service Officer. Lakamp brings more than 14 years of insurance and service experience to Goosehead and 11 years of military leadership in the U.S. Navy.

In his new role, Lakamp will lead Goosehead’s service organization to support the Company’s next phase of rapid expansion. He will focus on driving operational efficiencies across technology and process planning to enhance and build upon Goosehead’s industry-leading service delivery team.

Mark Miller, President and COO, Goosehead Insurance.

“Delivering exceptional and innovative client service has always been central to everything we do at Goosehead Insurance, and in today’s market it is more critical than ever to provide an unparalleled client experience,” comments Mark Miller, President and COO, Goosehead Insurance. “Mr. Lakamp joins our company at a time of rapid organizational growth, and his expertise will be invaluable as we continue to exceed client expectations and shape the future of the insurance industry.”

Track Record Accelerating Business Growth

Lakamp joins Goosehead Insurance from USAA where he had a proven track record of driving strategy and execution to help accelerate business growth in a wide range of service functions. During his military career, Lakamp was a U.S. Naval Flight Officer leading 87 combat missions, and he graduated from the US Naval Academy and the Naval Postgraduate School.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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