Goodville Mutual Selects DXC Technology to Optimize Claims

The P&C insurer seeks to make it easier and faster for its agents and customers to submit their claims and for its claims department to manage them.

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Goodville Mutual Casualty Company, a New Holland, Pa.-based provider of property/casualty insurance products, has chosen DXC Assure Claims from DXC Technology (Tysons, Va.) to optimize Goodville’s claims operations and improve agent and customer experiences.

David Gautsche, President, Goodville Mutual Casualty Company.

To support Goodville Mutual, DXC Assure Claims will be deployed on Amazon Web Services (AWS) and is designed to deliver the following, according to a vendor statement:

  • Streamlined claims operations through process automation
  • Digitally enabled end user experiences
  • Intuitive platform configuration that minimizes the need for IT involvement
  • Together, these capabilities and features help reduce costs, stabilize premiums, increase business agility and simplify the claims process for all stakeholders.

“After evaluating the market-leading alternatives, we chose DXC Assure Claims because of its modular approach, richness of functionality and overall cost of ownership,” comments David Gautsche, president, Goodville Mutual Casualty Company. “DXC’s digital capabilities and industry knowledge provide us with an opportunity to modernize and streamline operations to make it easier and faster for our agents and customers to submit their claims and for our claims department to manage them.”

Phil Ratcliff, VP, General Manager, Global Insurance Industry, DXC.

DXC characterizes DXC Assure Claims as part of its growing selection of platform-based digital insurance offerings.

“We are thrilled to welcome Goodville Mutual into our property and casualty customer community and help them achieve their business objectives,” comments Phil Ratcliff, VP, general manager, Global Insurance, DXC Technology. “DXC Assure Claims combines robust claims functionality, data analytics and value-added services from DXC’s insurance ecosystem.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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