(Historical property in New Holland, Pa., home of Goodville Mutual. Photo credit: Smallbones.)
Goodville Mutual Casualty Company, a New Holland, Pa.-based property/casualty insurer, has selected Cloverleaf Analytics’ (Austin, Texas) BI solution as the platform for acquiring better insights into opportunities for improving operational efficiency and enhancing overall customer experience going forward, according to a Cloverleaf statement.
Goodville Mutual, a customer-focused provider of insurance products to homeowners and businesses, selected Cloverleaf in part due to the insurance-specificity of the company’s BI offering, as well as the configurability and flexibility the solution utilizes to address company and product-specific information and analytical requirements, according to the vendor.
“The quality and experience of the Cloverleaf team and the ability of the platform to grow as our analytics needs evolve were important factors in our selection of the Cloverleaf solution,” comments Phil Shirk, CFO and VP of IT, Goodville Mutual. “We believe a strong analytical and BI foundation is critical to keeping pace with the changes in the insurance market, and since we are currently implementing a core system modernization project, we felt this was the perfect time to also upgrade our reporting and BI capabilities.”
Cloverleaf asserts that its expertise in delivering reporting, predictive analytics, and BI solutions will dovetail with Goodville Mutual’s internal efforts to provide comprehensive analytical insights to the company’s management and leadership teams enterprise-wide. The vendor adds that the solutions increase transparency into critical insurance functions and processes. Cloverleaf reports that it will source data for all lines of business from multiple core administration systems being used by Goodville Mutual today.
“We are thrilled to have been selected to augment and advance Goodville Mutual’s current BI environment,” comments Robert Clark, president, Cloverleaf Analytics. “It is especially important to multi-line insurers like Goodville Mutual to have a system that has the flexibility to be configured to their specific information and analytical needs—and these are the exact goals we had in mind when designing and developing our solution. This strengthens our position as the BI vendor capable of providing organizations of all sizes with predictive analytics, reporting, and BI analysis capabilities.”