Golden Bear Insurance Company Deploys Guidewire Cloud to Enhance Claims Operations

Through Guidewire Cloud, Golden Bear is also accessing Canvas, Compare, Explore, and Predict to enable proactive claims management analysis and optimized loss management.

(Image credit: Hans Veth/Unsplash.)

Golden Bear Insurance Company (Stockton, Calif), a commercial, professional liability, and residential insurance provider, has deployed  Guidewire ClaimCenter on Guidewire Cloud to power claims operations, adapt to changing market demands, and deliver value to its agents and policyholders, according to a Guidewire (San Mateo, Calif.) statement. With strategic support from Guidewire PartnerConnect Consulting Global Premier member Accenture, the company rolled out ClaimCenter on Guidewire Cloud simultaneously across all lines of business, the vendor reports. Through Guidewire Cloud, Golden Bear is also accessing CanvasCompareExplore, and Predict to enable proactive claims management analysis and optimized loss management, according to the Guidewire statement.

Stacey Jackson, General Counsel, Golden Bear Insurance.

“We selected ClaimCenter on Guidewire Cloud because our previous multiple claims systems were not integrated so we didn’t have real-time access to our claims data for immediate analysis,” comments Stacey Jackson, general counsel, Golden Bear Insurance. “We are now able to stay current with Guidewire’s latest technologies and innovations by transferring system maintenance to Guidewire so our claims staff can focus on the activities that will deliver value to our customers.”

“Working together with Guidewire and Accenture, the Guidewire Cloud implementation project was one of the smoothest agile projects I’ve ever managed,” says George Elias, AVP, Property Claims, Golden Bear. “Our team’s commitment along with Accenture’s expertise resulted in the success of this project. Our claims staff is happy to finally be able to track all of our claims data in one system for improved compliance and workflows. They are also looking forward to being able to utilize ClaimCenter to its full potential to better serve our customers in addition to having better data analysis through the Guidewire Analytics tools.”

George Elias, AVP, Property Claims, Golden Bear Insurance.

Staying Ahead of Evolving Risks

“We congratulate Golden Bear on its successful ClaimCenter implementation project on Guidewire Cloud, comments Michael Mahoney, head of services, Guidewire. “We’re excited to see the company transform its claims operations in the cloud and look forward to helping the company continue its 45-year mission of helping businesses and individuals stay ahead of evolving risks with products customized to protect them.”

“As the insurance industry navigates the complexity and fast paced change of today’s world, Golden Bear is embracing the transformational power of the cloud,” comments Victor Voss, a managing director in Accenture’s Insurance practice. “Guidewire and Accenture’s collaboration is helping the carrier unlock new data-led insights, empowering its people and streamlining the claims experience for its customers, creating value at speed and scale.”

Hakuba: Guidewire’s Newest Release Drives Profitability with Autopilot Workflow Service

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

Leave a Comment