(Image source: GhostDraft homepage.)
GhostDraft, a Toronto-based vendor of document automation and customer communications solutions, announced today at the IASA Annual Educational Conference and Business Show in Orlando, Fla., that it has embarked on a partnership with DocVentive (Atlanta), a vendor and consultant specializing in document publishing, forms, and archive services. A GhostDraft statement says that the partnership will deliver what it characterizes as a comprehensive, powerful CCM solution that is cloud enabled to the North American insurance market, especially carriers looking to migrate from legacy systems that are no longer supported.
GhostDraft describes DocVentive as an authority in customer communications management (CCM) and publishing solutions, with decades of industry experience. GhostDraft describes its contribution to the partnership as its expertise in transforming the customer experience with dynamic and responsive customer communication generation and management.
“We see GhostDraft as a promising next-generation CCM solution,” comments Bill Favara, Managing Partner of DocVentive. “With GhostDraft’s enterprise-class document composition and management capabilities and DocVentive’s premiere consulting services, we can more efficiently and effectively help organizations leverage CCM technology to transform their business for the future.”
A Better Way to Interact with Customers
“Customer experience is at forefront the insurance industry, and now more than ever, carriers need a better way to correspond and interact with customers,” said Kurt Jackson, Executive VP, GhostDraft. “DocVentive has a proven track record implementing large, complex CCM solutions, and we are excited to partner with them to help customers easily create and modify forms and other customer communications.”