Genpact and AWS Speed Market Entry of Revol One Financial

Genpact’s data, technology, and AI expertise combined with AWS services accelerated Revol One’s entry into the fixed annuity insurance sector.

(Image source: Revol One Financial homepage.)

Genpact (New York), a global professional services and solutions firm, has announced its work with Amazon Web Services (AWS, Seattle) to fast-track Revol One Financial’s entry into the fixed annuity insurance sector. Genpact and AWS facilitated the evolution of the company as a fully cloud-native entity, enabling Revol One Financial to reach its “go live” milestone within a very short timeframe, according to a Genpact statement.

Bob Guillemette, CIO, Revol One Financial.

Genpact characterizes the engagement highlighting how the firm is leveraging its deep industry and technology expertise, combined with AWS services to modernize insurance companies to outpace competitors.

Revol One Financial’s cloud-based fixed annuity company is powered by AWS services and Genpact’s data, technology, and artificial intelligence (AI) expertise. This has enabled the company to streamline and digitize operations, shorten product launch timelines, and enhance customer experiences across its digital ecosystem, according to the Genpact statement. Revol One Financial has been set up for long-term growth and differentiation, effectively tackling challenges faced by traditional insurers with legacy systems, Genpact says.

The AWS services employed include the following, as described in the statement:

Amazon Bedrock, a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies via a single application protocol interface (API), along with a broad set of capabilities organizations need to build generative AI applications with security, privacy, and responsible AI;

Amazon Connect, an AI-powered cloud contact center;

AWS CloudTrail, a service enabling auditing, security monitoring, and operational troubleshooting; and

Amazon OpenSearch Serverless, an on-demand serverless configuration for Amazon OpenSearch Service.

“With the agility of the cloud coupled with a scalable digital ecosystem, Revol One Financial can swiftly adapt to meet the ever-changing needs of our distribution relationships, financial professionals and clients,” comments Bob Guillemette, CIO, Revol One Financial. “Genpact’s data, technology, and AI expertise, along with the power of AWS, enabled us to establish an innovative technology platform, driving swift product innovation and expedited market delivery.”

Suhas Sethi, Business Leader, Insurance Services, Genpact.

Genpact describes Revol One Financial’s technology ecosystem as highly resilient and cost-effective, offering distribution relationships and financial professionals personalized 360-degree view of the customer. It also features a scalable data transformation and integration hub, along with an intelligent document management system.

“Cloud services, entwined with data, drive significant innovation for insurers in a dynamic market,” comments Suhas Sethi, Business Leader, Insurance Services, Genpact. “Data-driven insights enable informed decisions, personalized customer experiences, and ongoing product innovation. Our collaboration with Revol One Financial exemplifies this synergy, accelerating their AI journey and providing deep insights into customer behavior, market trends, and risk assessment.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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