Frontline Insurance Adopts Guidewire Core Suite, Data, and Engagement Solutions

The insurer selected Guidewire products will be implemented for Frontline’s homeowner and commercial property lines of business concurrently.

(Image source: Frontline Insurance.)

Frontline Insurance (Lake Mary, Fla.) has Insurance has selected Guidewire Software’s InsuranceSuite core systems offering, as well as the vendor’s Guidewire Client Data Management, Rating Management, and Reinsurance Management. The insurer seeks to simplify its infrastructure to reduce system maintenance costs, streamline business processes, and gain the flexibility needed to remain competitive in an evolving market. Frontline will implement the systems concurrently for its homeowner and commercial property lines of business concurrently.

Guidewire DataHub and InfoCenter will support Frontline’s enterprise-wide data and analytics needs. Frontline will also leverage the full set of Guidewire Digital Portals which includes Quote and Buy Portal for Policyholders, Account Management Portal for Policyholders, Gateway Portal for Agents, and Claim Portal for Vendors, to offer a seamless, omnichannel digital experience to its policyholders, agents and vendors, according to the vendor. The agreement also includes Guidewire partner Thunderhead providing its integrated Smart Communications solution for customer communications management.

(Related: Guidewire Digital Portals 4.0 Deliver Comprehensive Self-Service Functionality)

“We selected Guidewire because we wanted a tightly integrated and configurable suite of products to improve operational effectiveness, efficiency, and customer service through a client-centric view of policyholder information,” comments Leman Porter, president, Frontline Insurance. “Guidewire’s product maturity, market share, and track record of successful implementations were important factors in our decision-making process, and we are confident that our strategic relationship will help Frontline Insurance continue providing dependable insurance coverage to our policyholders.”

“We are pleased that Frontline Insurance has selected Guidewire core, data, and digital products,” comment Steve Sherry, group vice president, Americas Sales. “Together these products will form the technology platform to help Frontline adapt and deliver on its business objectives, and provide the unique customer service to further its reputation. We look forward to working with Frontline on this project.”

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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