Franklin Mutual Moves to Guidewire Cloud

The N.J.-based insurer will leverage Guidewire Cloud to increase business agility and deliver more value to agents, employees, and policyholders.

(High Point, N.J., near Branchville.)

Franklin Mutual Insurance Group (Branchville, N.J.), a property/casualty insurance provider for New Jersey residents and business owners, and Guidewire Software (San Mateo, Calif.) announced that the carrier has selected Guidewire Cloud to power its core operations and simplify its IT operations, adapt more quickly to changing market demands, and deliver more value to its policyholders.

Franklin Mutual Insurance first deployed self-managed Guidewire product installations in 2020 for underwriting, policy administration, claims, billing, rating, and reinsurance management, enterprise-wide data management and analytics, and offered an omnichannel digital experience to its agents, customer service representatives, policyholders, and vendors. Franklin Mutual plans to simultaneously migrate all the self-managed Guidewire products onto Guidewire Cloud for all lines of business.

John Mullen, President and Chief Revenue Officer, Guidewire Software, effective February 2022.

“Migrating our self-managed Guidewire installations to Guidewire Cloud will be a more cost-effective way of using the technology,” comments Steve Romanow, CTO, Franklin Mutual Insurance. “By leveraging Guidewire Cloud, we will be able to take advantage of and stay current with Guidewire’s latest technology and innovation, while also enhancing our business continuity strategy and mitigating our security risk. We will be devoting less time to system maintenance so we can focus on offering our agents, employees, and policyholders a much better user experience to grow our business.”

“We thank Franklin Mutual Insurance for its continued trust in Guidewire and our platform and welcome the company to the Guidewire Cloud,” comments John Mullen, president and CRO, Guidewire. “We are pleased by this vote of confidence in our cloud services capabilities to continue commitments to policyholders through dedication to a strong ethical culture, excellent customer service, consistency in the marketplace, and financial strength.”

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Victoria Price //

Victoria Price has recently entered the insurance technology reporting space after a successful career in customer service. She has a keen analytical mind and a natural affinity for the written word. She brings these talents to Insurance Innovation Reporter to cover the latest news in the industry.

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