For Company and For Industry: Juan Cumbrado Grande, Mapfre

Driver of MAPFRE’s IT globalization initiative, Cumbrado’s use of innovative technology has resulted in the constant improvement of MAPFRE’s operating models.

(Photo credit: María Muiña/MAPFRE.)

Editor’s Note: Juan Cumbrado Grande, CIO, LATAM Norte, MAPFRE Mexico, is one of 16 finalists for Insurance Innovation Reporter’s Four Stars Award, which recognizes outstanding insurance IT innovators across four regions of Latin America: Mexico, Central America & Caribbean, Andean, and Southern Cone.

Juan Cumbrado Grande, CIO, LATAM Norte, MAPFRE Mexico (Mexico City), always places himself at the forefront of technology, alert to the possibilities of disruptive technologies for creating new business solutions. In his work, competence has been united with vision to an extraordinary degree, resulting in outstanding contributions not only to his company but to the industry as a whole.

Juan Cumbrado Grande, CIO, LATAM Norte, MAPFRE Mexico.

Juan Cumbrado Grande, CIO, LATAM Norte, MAPFRE Mexico.

Cumbrado led the IT globalization initiative at MAPFRE (Madrid). During the course of the initiative, the insurer was able to deploy corporate solutions for core processes around the world, facilitating standardized operations with greater operating efficiency and lower total technology cost. His use of innovative technology has resulted in the constant improvement of MAPFRE’s operating models, by the adoption of tools that simplify tasks. For example, he has driven the incorporation of software robots into repetitive administrative processes. He has also driven partnership with Fintech/InsurTech startups by supporting and advising entrepreneurs.

Cumbrado has also driven efficiency through recruitment of Global Software Development and Maintenance services for MAPFRE at the enterprise level, improving the quality of applications, time to implementation and overall cost.

A Passion for Technology

A passion for technology has also driven Cumbrado’s involvement in important industry organizations. For example, he has been president of the IT committee of the Mexican Association of Insurance Institutions (AMIS), focused on identifying new solutions that benefit all partners in the organization. Among his areas of investigation have been digital transformation, the Internet of Things, and the adoption of blockchain.

IIR Four Stars Award Finalists: Andean Region

IIR Four Stars Award Finalists: Southern Cone Region

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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