Florida Peninsula Transforms with Duck Creek Policy and Billing

The vendor’s SaaS OnDemand solution is key to the insurer’s goals of launching new products more quickly, increasing customer digital engagement, and making business planning more efficient. 

(Image source: Florida Peninsula homepage.)

Florida Peninsula Insurance (Boca Raton), has selected Duck Creek’s (Boston) Policy and Billing solutions as part of an broader strategy to pursue new markets, launch new products more quickly, increase customer digital engagement, and make business planning more efficient. Duck Creek OnDemand, the provider’s SaaS offering for the P&C insurance industry, was key to meeting these challenges, according to a vendor statement.

Paul Adkins, Chairman, Florida Peninsula Insurance.

Florida Peninsula’s drive to increase speed and efficiency in all aspects of its operation required a modern, open core systems platform with advanced digital capabilities and SaaS delivery, according to the Duck Creek statement. Among the features of the Duck Creek platform that influenced Florida Peninsula’s selection was codeless configuration, meaning the ability for business users to make product changes rapidly without the need for custom coding or development. Another key factor was Duck Creek OnDemand’s ability to deliver regular software and content updates seamlessly in the cloud, according to the vendor.

Meeting Customers’ Digital Needs

“Being able to meet our customers’ digital needs where and when they want is critical to meeting their new service expectations,” comments Paul Adkins, Chairman of Florida Peninsula Insurance. “That digital capability, plus our team’s ability to launch new products and change existing ones without any coding, put Duck Creek ahead of the pack for us.”

“We’re happy to welcome Florida Peninsula to our growing list of OnDemand customers, and excited to partner with them as they take this important step in their digital transformation,” comments Bill Bond, Chief Technology Officer, Duck Creek Technologies. “Our platform will give Florida Peninsula the tools they need to keep growing and to retain business long into the future.”

The vendor describes Duck Creek Suite, which includes Duck Creek Policy, Duck Creek Billing, Duck Creek Claims, Duck Creek Rating, and Duck Creek Insights, as user-configurable software designed to work independently or as part of a combined approach to manage all aspects of the P&C insurance lifecycle. It can be deployed on-premises or via Duck Creek OnDemand, the vendor’s SaaS solution for the P&C insurance industry.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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