FHM Insurance Deploys Insurity’s Cloud-based Workers’ CompXPress

The solution provides FHM a complete digital experience for policy and billing, with self-service portals to improve operational efficiency for its agents, policyholders and employees.

(Image credit: Skeeze.)

FHM Insurance Company (Orlando, Fla.) has deployed Insurity’s (Hartford) Workers’ CompXPress policy administration solution. FHM is a mutual insurance company doing business in the Southeast, with licenses in Florida, Georgia, North Carolina, South Carolina, Virginia, Alabama and Kentucky.

The solution provides FHM a complete digital experience for policy and billing, with self-service portals to improve operational efficiency for its agents, policyholders and employees, according to an Insurity statement. FHM also opted for Insurity’s market-leading cloud services to enhance data security and scalability. The flexible workflow tools and architecture of Workers’ CompXPress enhance process automation and offer easy application programming interface (API) integrations, allowing customers to execute on their digital initiatives, the vendor says.

Michele Shepard, Chief Revenue Officer, Insurity.

“FHM is a great partner that understands the changes and demands required of insurance companies in an increasingly competitive market,” comments Michele Shepard, Chief Revenue Officer at Insurity. “These digital strategy investments empower employees, agents and policyholders with a better experience, while unlocking more agility to grow their business faster.”

Workers’ CompXPress also offers seamless integration with Insurity’s Valen Analytics’ InsureRight Platform, which FHM has been using for predictive analytics in underwriting since 2013. The improved integration allows the company to leverage advanced workflow automation for quicker response times on quotes and better risk assessment and pricing capabilities.

Deep Knowledge of Workers’ Compensation

“We are excited to continue growing our partnership with Insurity, which includes both predictive analytics and their policy administration system,” comments Matthew Lupino, president and CEO, FHM Insurance Company. “Aside from providing state-of-the-art digital solutions to support our business, their implementation staff ran a successful project, showing great dedication and demonstrating deep knowledge of the workers’ compensation business and the technology that underpins it.”

Insurity describes the Workers’ CompXPress solution is purpose-built for monoline workers’ compensation insurers and self-insurance groups of all sizes, based on Insurity’s deep industry expertise.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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