Farmers Insurance Works with Talespin on ‘Virtual Human’ Training Applications

The insurer is expanding an existing relationship by working with the XR solutions vendor to simulate critical workplace conversations to help employees practice key interpersonal skills.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.