Evolve MGA Implements Veruna Agency Management System

The  system’s automation improved efficiencies and increased the cyber insurance focused distributor’s productivity an estimated 60 percent, while increasing accuracy in workflows and reporting.

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Evolve MGA (San Rafael, Calif.) a distributor focusing on cyber insurance specialist, has implemented the Veruna for increased productivity and success. Veruna markets its solution as the insurance industry’s only comprehensive agency management system (AMS) built on the Salesforce platform.

Evolve provides cyber insurance coverage through thousands of agencies across the U.S., as well as risk management and claim services, such as access to pre-breach vendors and post-breach resources. This emerging line of business (LOB) requires custom sales, marketing, and management tools not commonly available through legacy agency management systems, a Veruna statement notes.

That challenge led Anthony Howley, CFO, Evolve, and his team to look for a new AMS which could truly provide a launchpad for the company’s future growth, according to Veruna. After researching alternatives, Howley and the Evolve team selected Veruna because it is natively built on Salesforce, highly-customizable, and came with the enthusiastic recommendation of Evolve’s own agency customers, the vendor says.

“It was important to go with a platform dedicated to the insurance industry,” comments Howley. “Customizing Salesforce by ourselves would have required hiring developers and taken twice as long. With Veruna, we had a foundation that was 70 percent of everything that we needed, even with all the customization we wanted.”

Jennifer Carroll, CEO, Veruna.

Veruna reports that, following the implementation, Evolve realized an almost immediate return on investment (ROI). The automation inherent to Veruna improved efficiencies and increased productivity an estimated 60 percent, while increasing the level of accuracy in workflows and reporting, the vendor sasy. The new policy, claims, and accounts Kanban views Veruna provided allowed Evolve’s agent users to access account summaries, adjust layouts, and easily drag-and-drop cards from one stage to another without the intervention of IT resources, the Veruna statement adds.

Empowering Agents

“The productivity of our agent customers is a primary concern for us as we are developing new features that will eventually be part of new versions of the Veruna AMS,” comments Jennifer Carroll, CEO, Veruna. “We believe in empowering agents and are committed to revolutionizing the way modern insurance organizations do business. We are so pleased and proud to be part of Evolve’s growth journey.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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