Encova Insurance Upgrades Sapiens Workers’ Comp Platform

The solution’s open architecture facilitates transfer of data within Encova’s core applications, increasing automation and allowing faster adoption of digital technologies.

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Encova Insurance (Columbus, Ohio) has upgraded its Sapiens (Holon, Israel) CoreSuite for Workers’ Compensation platform, to continue to leverage the solution’s future-proof architecture while capturing its newest features and functions, according to a Sapiens International Corporation statement.

Casey Jordan, VP, Application Development, Encova.

Encova is represented by more than 2,000 independent agencies with staff who live and work in local communities throughout 28 states and the District of Columbia. The upgrade protects their IT environment against near- and long-term obsoletion by enabling Encova to accommodate emerging and evolving technologies on an ongoing basis, according to the vendor statement.

The vendor says that improvements and advancements to the Sapiens CoreSuite for Workers’ Compensation platform ensure Encova’s architectural stack stays open, current and flexible, in compliance with industry and security standards. The open architecture facilitates communication and transfer of data within Encova’s core applications, which significantly increases automation capabilities, allows for faster adoption of digital technologies and improves the user experience for everyone involved in the workers’ compensation claims process, Sapiens adds.

“The upgrade to our core workers’ compensation solutions empowers us to create and maintain custom validation and event-triggering rules in a simplified, graphical manner, which means we can quickly accommodate business and regulatory changes without the need for coding,” comments Casey Jordan, VP, application development, Encova. “We have partnered with Sapiens for more than a decade, and we continue to leverage the specific expertise they bring to every project.”

Jamie Yoder, President and General Manager, Sapiens North America.

Encova initially deployed Sapiens CoreSuite for Workers’ Compensation in 2009 for its robust, out-of-the-box capabilities and functionality specific to the workers’ compensation line of business, the venedor reports. This criterion was especially important given that Encova writes business in multiple states, each with its own set of regulatory requirements, the vendor says. Sapiens says its open-architecture design enables Encova to roll out new states quickly through no-code configuration, empowering faster and easier upgrades and a significant reduction in time and cost.

Flexible and Agile Platform

“Encova and Sapiens have a strong partnership dating back many years,” comments Jamie Yoder, President & General Manager, Sapiens North America. “Our teams work as one and continue to drive innovation for Encova’s workers’ compensation insurance offering. Sapiens CoreSuite for Workers’ Compensation forms a flexible and agile platform upon which Encova’s business team continues to drive excellence by way of supporting their constituents.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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