(Image source: Encircle homepage.)
Encircle, a Kitchener, Ontario-based provider of real-time field documentation and productivity tools for the insurance and restoration industries, has joined Guidewire Software’s (San Mateo) PartnerConnect partner community as a Solution partner. The companies announced that Encircle’s Ready for Guidewire validated add-on is now available to insurers in the Guidewire Marketplace.
Encircle’s Ready for Guidewire add-on for Fast Claims Settlement, is designed to allows property/casualty insurers on Guidewire ClaimCenter to easily send claims to Encircle so that policyholders, restoration contractors, subcontractors, independent adjusters, and third-party administrators can be included on the claim to document what is happening in the field. Encircle captures essential data using photos, videos, notes, and sketches that automatically sync back into ClaimCenter, letting users seamlessly operate out of the system most suited to the specific task.
“Encircle is transforming the way property claim information is captured, compiled, and shared across the claims ecosystem through world-class web and mobile tools,” comments Paul Donald, CEO, Encircle. “Encircle’s Guidewire integration enables claims staff to leverage its solution from within their ClaimCenter workflows, to reduce the claim cycle time and increase mutual customer satisfaction.”
With Encircle’s Ready for Guidewire integration, adjusters in ClaimCenter can achieve the following, according to a joint company statement:
- Reduce the administrative overhead of managing claims in multiple systems
- Make accurate, fast decisions with real-time access to visual information
- Reduce cycle times by connecting all parties in a visual workflow from FNOL to claim closed
- Maintain high levels of customer service throughout the claim settlement process
Real-Time Data Capture and Sharing
“We welcome Encircle as our latest Guidewire PartnerConnect Solution partner,” comments Neil Betteridge, VP, strategy, Guidewire Software. “We are pleased to offer our joint customers this real-time data capture and sharing capability between insurers, policyholders, and service providers. Leveraging the Encircle add-on from the Guidewire Marketplace will help insurers to reduce claims cycle times and improve the accuracy of settlements.”
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