EMC Insurance Companies Adopts Duck Creek Distribution Management

Depth and breadth of functionality were factors in the Des Moines-based carrier’s adoption of the SaaS solution.

(Image source: EMC Companies homepage.)

EMC Insurance Companies, a Des Moines-based property/casualty insurer, has selected Duck Creek Technologies’ (Boston) Distribution Management, a SaaS solution offered via Duck Creek OnDemand, to optimize relationships with the agents and agencies that represent the carrier. Duck Creek Distribution Management’s depth and breadth of functionality were cited as major factors in EMC’s decision to modernize its agency management systems, according to a vendor statement.

Joe Riesberg, SVP, CIO, EMC Insurance Companies.

Duck Creek Distribution Management is a modern producer relationship management system that enables insurers to tailor all aspects of the producer lifecycle to attract, retain, increase productivity, and build trust with agents, brokers, MGAs, and other intermediaries, according to the vendor’s description. As a modern SaaS application, Distribution Management digitally transforms workflows to increase business agility, streamline operations, and ensure continuous compliance, Duck Creek says.

“Distribution Management offers us the tools we need to better manage our producers in a SaaS environment, and also allows us to enhance relationships with our independent agent partnerships,” comments Joe Riesberg, CIO, EMC Companies. “Duck Creek Distribution Management digitally transforms operations and enhances experiences by automating a number of activities, and we look forward to using this critical functionality as we grow and expand our reach.”

Prasad Boppana, VP, Product Management for Distribution Management, Duck Creek Technologies.

Productive Relationships

“To help carriers ensure that relationships remain productive, Distribution Management empowers sales managers and field representatives to create differentiated onboarding experiences, build targeted performance and incentive plans, and nurture producers with timely and valuable information,” comments Prasad Boppana, VP, Product Management for Distribution Management, Duck Creek Technologies. “Our team is proud to support EMC as it moves forward with its digital transformation and adoption of evergreen SaaS technology, and to provide the solutions and expertise it needs to accelerate its success.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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