(RoostSmart Water Leak and Freeze Detector. Source: Roost.)
Erie Insurance (Erie, Pa.) has selected the Roost (Sunnyvale, Calif.) Smart Water Leak and Freeze Detector to test customer engagement with the device in order to prevent water damage claims.
Bob Buckel, VP, Personal Lines Products, Erie Insurance.
“After looking into a number of home sensor products, we chose Roost’s Home Telematics and Smart Sensor solutions for our pilot given the product’s ease of use and data platform,” comments Bob Buckel, VP, Personal Lines Products, Erie Insurance. “Innovation in the service of customer care is at the core of both of our companies. We look forward to learning more from our pilot to further protect our Customers.”
The Roost Smart Water Leak and Freeze Detector is designed to sense water leaks as well as humidity and freezing temperature situations. It then delivers smartphone alerts via the Roost mobile app to help minimize water damage and loss. The smart-technology Wi-Fi enabled detector sets up in less than five minutes and is easily located in places around the home that are most prone to water leaks such as sinks, hot water heaters, toilets and various appliances. Roost is working to gain traction in the insurance industry, via its Home Telematics solutions, to offer insurers new ways to engage with their policyholders, mitigate fire & water claims and drive new business growth.
“As one of the Nation’s largest homeowner insurers, Erie Insurance knows better than most what it takes to protect and satisfy customers over the long term,” comments Roel Peeters, co-founder and CEO of Roost. “We’re very happy to partner with Erie to offer their customers our best technology to mitigate loss due to water leaks.”
Why Roost’s New Smart Water and Freeze Detector Matters to Insurers