Ecclesiastical Insurance Drives Transformation with Sapiens P&C Suite

Ecclesiastical selected Sapiens as part of its strategic drive to transform its U.K. and Ireland business and grow its book of business.

(Interior of St. Paul’s Cathedral, London. Photo credit: David Iliff. )

Ecclesiastical Insurance Office PLC (Gloucester, U.K.), a specialist financial services group with a portfolio of insurance, investment management, broking and advisory businesses in the U.K., Ireland, Canada, and Australia, has selected Sapiens IDIT suite for property and casualty/general insurance and Sapiens Reinsurance to replace the company’s existing general insurance systems.

Steve Blackburn, Business Solutions Director, Ecclesiastical.

Ecclesiastical selected Sapiens as part of its strategic drive to transform its U.K. and Ireland business and grow its book of business, according to a vendor statement.

“After an extensive selection process that involved top insurance systems vendors globally, we decided that Sapiens was the best fit for our current and long-term needs,” comments Steve Blackburn, Business Solutions Director, Ecclesiastical. “We felt that the Sapiens IDIT suite was a good technological and functional fit. Additionally, the ‘single vendor’ engagement approach promised the lowest risk and best value, with Sapiens’ flexible business model enabling us to both quickly satisfy today’s needs and prepare for the future.”

Given Ecclesiastical’s unique reinsurance requirements the company’s selection team was extremely impressed with the depth of reinsurance functionality and knowledge from Sapiens, according to Blackburn. “We also appreciated Sapiens’ commitment to the UK and Ireland,” he says. “We talked with many of Sapiens’ European customers and came away impressed with the company’s commitment to the region.”

Ecclesiastical expects the following benefits from the new platform, as described by Sapiens:

Improved customer experience: delivering a more responsive service and better claims experience for Ecclesiastical customers.

Roni Al-dor, President and CEO, Sapiens.

Enhanced broker experience: ensuring Ecclesiastical can respond even more quickly to brokers.

“This partnership is the latest demonstration of our ability to support specialist commercial insurers, such as Ecclesiastical,” comments Roni Al-Dor, Sapiens’ president and CEO. “We continue to make progress in the European market and welcome Ecclesiastical to our growing list of clients.”

Sapiens describes the IDIT P&C suite as a component-based software solution suite, that enables insurance carriers to meet critical and long-term business goals, with extensive multi-company, multi-branding, multi-currency and multi-lingual capabilities. The suite is built on open technology and its modular components support all core operations of personal, commercial and specialty lines of business.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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