Duck Creek Partners with CamCom for AI-powered Visual Inspections in APAC

The collaboration aims to create a more efficient and practical approach to vehicle inspection within the insurance claims ecosystem.

(Image source: CamCom homepage.)

Duck Creek Technologies, (Boston) a major provider of a core system/insurance platform and related solutions for the property/casualty industry, has announced a new partnership with CamCom (Bangalore), an AI-powered platform for visual inspections. Through this collaboration, the partners anticipate enhancement to Duck Creek Claims’ capabilities in optimizing and streamlining the vehicle inspection process.

Sudeep Chatterjee, Country Commercial Director, India, Duck Creek Technologies.

The collaboration between CamCom and Duck Creek creates a powerful synergy in visual inspection and insurance claims management, according to a joint statement from the companies. CamCom introduces its AI technology to identify and assess damages on various vehicle parts for Duck Creek Claims customers in APAC (Asia-Pacific). The CamCom AI Damage Assessment and Cost Estimation Integration is designed to identify motor vehicles, discern their make and model, analyze individual visible parts, and accurately evaluate damages. The results include preliminary recommendations for a course of action, whether it involves repairs or replacements, accompanied by detailed cost estimations. This integration empowers a more efficient and practical approach to vehicle inspection within the insurance claims ecosystem, the joint statement asserts.

“Duck Creek is committed to ensuring our technology platform provides an exceptional customer experience and simplifies insurance for all,” comments Sudeep Chatterjee, Country Commercial Director, India, Duck Creek Technologies. “I am excited that our strategic partnership with CamCom is geared towards enabling modern, efficient, and dependable technology solutions where customers can feel secure with a seamless claims experience.”

Enhanced Digital Experiences in Claims

“We are delighted that our strategic partnership with Duck Creek Technologies will allow our AI-powered solutions to create a paradigm shift in digital-based claim services,” comments Uma Mahesh, Co-founder and Chief Revenue Officer, CamCom. “The partnership will help reinforce Duck Creek’s commitment to its customer-first approach by enhancing the digital experiences for claim settlements and provides a high value to the customers through complete transparency.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at AnthODonnell@IIReporter.com or (503) 936-2803.

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