(Image source: Gradient homepage.)
Duck Creek Technologies (Boston) has expanded its Partner Ecosystem program through a new relationship with Gradient AI. Gradient’s solutions are designed to help commercial insurers automate and improve underwriting results, reduce claim costs, and improve operational efficiencies. The company’s Artificial Intelligence (AI) models are created and trained by data scientists, supported by insurance experts and data engineers who understand carriers’ underlying data and help them improve their results, according to a Duck Creek statement.
“Artificial Intelligence delivers the most value when integrated directly into operational workflows,” comments Aaron Shapiro, CRO and Head of Field Operations, Gradient AI. “Each prediction should result in workflow actions that lead to better claim results. Integrating Gradient’s claims predictions directly into Duck Creek’s Automated Assignment engine ensures that the most critical claims receive prompt care from your most qualified adjusters, and less critical claims are routed to other professionals.”
Gradient establishes insurers’ baseline measurements at the start of each engagement, according to Duck Creek. The company tracks carriers’ performance improvements over time along with the statistical performance of its models, providing clear visibility to immediate return on investment.
Value-Add for Carriers
“Our customers are asking for tight integration between our AI solutions and their claims and underwriting platforms,” comments Stan Smith, CEO of Gradient AI. “Duck Creek is a premier platform and a natural place for Gradient to make an impact by offering standard integration solutions. We are thrilled to coordinate with Duck Creek to serve our common clients.”
“AI has emerged as a disruptive force revolutionizing the way insurance professionals achieve their objectives, and Gradient is leading that charge,” comments Elizabeth Del Ferro, VP, Partner GTM at Duck Creek Technologies. “Their solutions are a fantastic value-add for carriers, and Duck Creek is thrilled to welcome them into our rapidly-growing partner ecosystem.”