Donegal Insurance Selects VUE Software to Transform Producer Digital Experience

The enhancement to the carrier’s distribution technology will give Donegal’s producers ready access to essential business information and will improve customer interaction.

(Donegal Insurance headquarters in Marietta, Pa. Source: Donegal Insurance.) 

Donegal Insurance (Marietta, Pa.) has chosen VUE Software’s (Coconut Creek, Fla.) Distribution Management Suite to optimize producers’ digital experience. The enhancement to the carrier’s distribution technology will give Donegal’s producers ready access to essential business information and will improve customer interaction, according to Sanjay Pandey, the insurer’s CIO.

Sanjay Pandey, CIO, Donegal Insurance Group.

Sanjay Pandey, CIO, Donegal Insurance Group.

Donegal’s digital strategy is rooted in its history of more than 125 years of work of dedication to providing quality insurance protection to its policyholders, and prides its self as a technology leader ensuring excellence in information exchange with its insurance agencies, according to Pandey.

“VUE Software’s company culture aligns with our belief in continuous technological improvement and commitment to enhancing the digital experience,” Pandey adds. “Their leading-edge technology offers the flexibility, configurability, and scalability we require as a forward-thinking, customer-focused insurance company.”

Integrated, Configurable Platform

VUE Software’s Distribution Management Suite provides the tools to modernize agency distribution channels, according to a company spokesperson. The solution includes electronic onboarding, Producer Management & Compliance (with NIPR & PDB integration), Incentive Compensation Management, analytical reporting, and a rich self-service producer portal. “The suite is designed specifically for insurance carriers by line of business, where workflows, business rules, and reports are built to work right out-of-the-box,” the spokesperson told IIR. “Distribution Management Suite automates an organization’s insurance technology system by consolidating agent and sales data sources and streamlining their distribution processes to drive consistent revenue growth.”

VUE Software further describes Distribution Management Suite as an integrated platform that enables insurers to focus on the business itself rather than struggling to integrate multiple IT functions that need to work in concert with each other to answer to a complex set of needs. VUE Software says the configurable platform can meet any specific carrier requirements.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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