Donegal Insurance Group Selects Guidewire InsurancePlatform

The regional P&C insurance group is leveraging Guidewire Core and Data products to modernize its business and increase efficiency.

(Riders on a beach in County Donegal, Ireland. Photo credit: Michal Osmenda.)

Donegal Insurance Group, a Marietta, Pa.-based group of insurance companies providing commercial and personal insurance products, has selected Guidewire Software’s (Foster City, Calif.) InsurancePlatform Core and Data products to replace legacy systems and modernize the way it does business. The company will implement the products for all of its lines of business, beginning with workers’ compensation, followed by its other commercial lines, and concluding with personal lines. Guidewire PartnerConnect Consulting member Ernst & Young LLP (EY, London) will support the implementation with Guidewire, according to a vendor statement.

Sanjay Pandey, CIO, Donegal Insurance Group.

Donegal Insurance Group has selected Guidewire PolicyCenter, Guidewire Client Data Management, Guidewire Product Content Management, Guidewire Rating Management, and Guidewire Reinsurance Management as its new underwriting, policy administration, client data, product content, rating, and reinsurance management systems, the vendor reports. With the selection of PolicyCenter, the company is now a full Guidewire InsuranceSuite customer, having previously deployed Guidewire ClaimCenter in 2007 and Guidewire BillingCenter in 2015. Donegal Insurance Group also selected Guidewire DataHub and Guidewire InfoCenter for enterprise-wide data management and business intelligence. The company also selected Guidewire Predictive Analytics to embed predictive insights into ClaimCenter and PolicyCenter, creating what the vendor calls a Smart Core system.

“We view Guidewire as the industry leader in P&C software and have developed a very close relationship with Guidewire through our past ClaimCenter and BillingCenter product implementations,” comments Michael Simms, AVP, Information Technology, Donegal. “These factors played a huge role in our selection process.”

Streamlining Workflows and Enhancing Processing Efficiency

Rajcan Surface, Principal, Ernst & Young LLP.

By selecting Guidewire for its policy administration and data analytics platforms, Donegal will be able to streamline its workflows and significantly enhance processing efficiency, according to Sanjay Pandey, SVP and CIO, Donegal. “We feel that Guidewire’s product and technology roadmaps are closely aligned with Donegal’s business and growth strategies and that the Guidewire platform will support our current and future technology needs,” he comments.

“The EY team is excited to work with Donegal on this next phase of their transformation journey,” comments Rajcan Surface, Principal, Ernst & Young LLP. “We look forward to a successful implementation of these projects.”

“We are humbled that Donegal has extended its relationship with Guidewire and applaud its recognition of the advantages the additional InsurancePlatform Core and Data products will have in running its business,” says Steve Sherry, Chief Sales Officer, Guidewire Software. “We admire the company’s mission of focusing on excellent customer service, fair claims handling, underwriting profitability, and innovative marketing through the independent agency system, and look forward to helping the company continue to adapt and succeed in a rapidly-changing insurance marketplace.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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