Distinguished Programs Replaces On-Prem Core Systems with Duck Creek On-Demand

An existing on-premises Duck Creek Policy customer, the specialty and commercial lines MGA believed that the SaaS option would help the company achieve continued growth.

(Image source: Distinguished Programs website.)

Distinguished Programs (New York), a specialty and commercial lines MGA serving industries from real estate and community associations to restaurants and hotels, has selected Duck Creek Technologies’ (Boston) PolicyRatingBillingIndustry Content, and Insights solutions to power its digital transformation, opting to implement them via Duck Creek OnDemand, the provider’s SaaS solution for the property/casualty insurance industry.

Erica Stoller, CIO, Distinguished Programs.

An existing on-premises Duck Creek Policy customer, Distinguished Programs believed that the SaaS option would help the company achieve continued growth, according to a vendor statement. Owing to the single point of change capabilities of the Duck Creek Platform, the MGA will benefit from greater speed to market for new or modified products, and will gain new efficiencies from the power (and lack of technical debt) that Duck Creek OnDemand brings to the equation, the vendor says. As an MGA known for its umbrella policy offerings and the ability to offer commercial package products others cannot, the ability to continue differentiating itself—with even greater speed and efficiency—was a key factor in its decision, Duck Creek reports.

“As we examined our goals in detail, it became clear that we needed a core systems platform that was both nimble and sophisticated enough to support our development of new products and programs,” comments Erica Stoller, CIO, Distinguished Programs. “Duck Creek OnDemand will give us all the services, support, and computing resources we need to move fast and efficiently with our digital transformation initiatives. This is a decision we know will serve us well into the future as we grow our business.”

Andy Dey, Chief Product and Technology Officer, Duck Creek Technologies.

Duck Creek describes OnDemand as an end-to-end SaaS solution, providing all of the services, support, and computing resources needed to help carriers move faster and more efficiently than ever before. “By leveraging the best available technology and continuously delivering new functionality to solve ever-changing P&C insurance business challenges, OnDemand enables a fundamentally new approach to competing in today’s industry—one where technology supports strategy rather than dictating it, and where carriers are empowered to focus on innovation in entirely new ways,” the vendor statement says.

Critical Business Decision

“We are pleased that Distinguished Programs chose to work with us on this important digital initiative, yet another signal that carriers and MGAs around the world are adopting SaaS for their most critical business needs,” comments Andy Dey, Chief Product and Technology Officer, Duck Creek Technologies. “Duck Creek OnDemand will let Distinguished Programs focus on the right challenges while our team handles day-to-day IT operations and application upgrades for them behind the scenes. We are thrilled to see them making this critical business decision and look forward to helping them continue to grow and succeed.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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