Desjardins Group Selects Majesco’s Intelligent Sales & Underwriting Workbench

Through a long-term contract with Majesco to implement new business and renewal for its group- benefits business, Desjardins seeks to increase operational effectiveness and enhance CX.

(Image source: Desjardins website.)

Desjardins Group (Montreal), the largest financial cooperative in Canada, has selected Majesco’s (Morristown, N.J.) Intelligent Sales & Underwriting Workbench to automate manual processes and future-proof its technology. Desjardins signed a long-term contract with Majesco to implement new business and renewal for its group- benefits business, according to a vendor statement.

Through its three main lines of business (Personal and Business Services, Wealth Management and Life and Health Insurance, and Property and Casualty Insurance), Desjardins offers a full range of financial services designed to meet the needs of its personal and business members and clients. With over 58,000 employees, Desjardins Group serves more than 7.5 million members and clients.

Mike de Waal, SVP, Sales at Majesco.

“We are thrilled the Desjardins Group has entrusted Majesco to further elevate the user experience, simplify and optimize operations and help provide intuitive capabilities for their client base,” comments Mike de Waal, SVP, Sales at Majesco. “Our Intelligent Sales & Underwriting Workbench offers the most robust and fastest rating engine on the market for groups of any size. This enables Desjardins Group to accelerate the sales cycle by bringing new products, rates, and features to market, faster. Our end-to-end automation capabilities free Desjardins’ resources from repetitive tasks to focus on the customer and innovation. We are looking forward to our long-term strategic partnership and all that we will accomplish together.”

Desjardins Group Benefits and Retirement Savings Division, through its group benefits activities, has several thousand groups worth more than $3 billion in premiums annually and aims at becoming a Canadian leader with respect to group benefits client experience. To reach their goal, the company has invested in next-gen SaaS cloud solutions such as Majesco’s Intelligent Sales & Underwriting Workbench to modernize and simplify its operations, elevate the customer experience, and empower product innovation, according to the vendor. By partnering with Majesco, Desjardins is building a model focused on its members and clients, reduce operational risk and boost organizational agility, the vendor statement concludes.

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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