(Image source: Dentists’ Provident homepage.)
Dentists’ Provident, a London based mutual organization and a leading provider of income protection insurance to dentists in the U.K. and Ireland, has deployed Sapiens CoreSuite for Life & Pension. The project also includes the implementation and integration of Sapiens CustomerConnect for Life & Pension to provide members and customers with an enhanced digital experience.
Sapiens reports that its Life & Pension division worked closely with Dentists’ Provident’s team to ensure a smooth migration and implementation with the goals of providing streamlined processing, greater efficiencies, and improved customer and member services. The migration process was key to enabling the company to fully replace its legacy core administration system with modern technology from Sapiens, the vendor says.
“We are pleased with the success of the implementation of the CoreSuite and CustomerConnect solutions,” comments Farrukh Mirza, CEO, Dentists’ Provident. “The innovative environment from Sapiens provides us with the technology foundation to best serve our members, while enabling us to grow our business, enhance existing services and add new ones.”
Sapiens describes some of the early results Dentists’ Provident is enjoying as a result of the project as follows:
- Improved market position for its products
- A year-over-year increase in new business applications
- Enhanced online user experience for members and intermediaries
The vendor describes Sapiens CoreSuite for Life & Pension as a flagship solution designed to enable insurance providers to quickly and efficiently address the challenges of a highly regulated and increasingly competitive marketplace. It is designed to be an end-to-end, core solution suite supporting the complete policy lifecycle across a wide variety of products in the life & pension market.
Sapiens CustomerConnect for Life & Pension is a modular portal solution specifically designed for the life & pension insurance market. It is a direct-to-consumer application, enabling insureds to buy policies, view the statuses of their policies and accounts, and issue claims.