Cumberland Mutual Implements iPartners BI, Warehouse Solution

Among reasons for selecting iPartners, Cumberland Mutual’s CIO Rob Musick cites the right tools and expertise, a fast implementation, and familiarity with the insurer’s CSC PT database structure.

Cumberland Mutual Insurance Group ($126 million in direct written premium), a Bridgeton, N.J.-based property/casualty insurer has deployed iPartners’ business intelligence (BI) and data warehouse solution, enabling users to gain immediate access to critical data, along with front-end analytical tools for decision support, according to the vendor.

Cumberland Mutual selected iPartners after a thorough search to locate a partner that could enable the insurer to give the insurer’s users easy and immediate access to data, along with analytical tools enabling quick and informed decision making, according to Rob Musick, senior VP and CIO, Cumberland Mutual. “iPartners had the right tools and expertise, and they were the only organization that proved to us that they truly understood our [CSC PT] database structure,” Musick comments. “Their experience with CSC PT has been extremely valuable to us.”

The vendor’s familiarity with CSC core systems and data structure has driven other business iPartners’ way, according to Robert Lasher, CEO, iPartners. “Cumberland is our sixth CSC PT user client and we believe there are a lot more CSC insurer users looking to leverage the data they’ve been collecting for years,” he comments.

Another factor in Cumberland Mutual’s selection was iPartners’ assurance that it could take the carrier from selection and production within four months. “The iPartners team made a lot of promises and set high expectations during the sales process, but they also followed through and delivered,” Musick says. “We could not be more pleased. Today our users can gather the data, do the analysis and make a quality decision in minutes – something that may have taken days in the past.”

iPartners describes its BI and data warehouse offering as an easy-to-use solution designed specifically for the property/casualty industry. The suite is built around an insurance-specific data model and offers a complete analytics solution, according to a vendor statement, including the following components: a data warehouse, performance management dashboards and scorecards, ad hoc detailed analysis, production reporting and drill-to-detail capabilities.

Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at [email protected] or (503) 936-2803.

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