Crum & Forster Upgrades Majesco Billing for P&C to Majesco Cloud Insurer

The 200-year-old company sees migration to Cloud as enabling next-gen, digital capabilities that make customers’ experience easier, faster and more personalized.

(Image source: Crum & Forster homepage.)

Crum & Forster, a Morristown, N.J.-based provider of property & casualty, accident & health and specialty insurance solutions, has completed the upgrade and migration Majesco Billing for P&C on Majesco CloudInsurer. As a long-time customer, Crum & Forster has been successful at managing and simplifying the complex needs of wholesale and agency billing on Majesco’s market leading billing solution, according to a Majesco (Morristown, N.J.) statement.

Crum & Forster has a 200-year history of helping its customers manage risk through providing market-leading property/casualty, accident and health and specialty insurance solutions. Crum & Forster offers admitted and surplus lines products for a broad array of customers and industries and presents itself to the market dedicated to meeting the needs of its clients with expertise, customized coverages, and superior customer services.

“We are thrilled to continue our long-term partnership with Majesco and look forward to leveraging the advanced capabilities and technologies Majesco Billing for P&C and CloudInsurer offers,” comments Ken Russo, Chief Operating Officer of Crum & Forster’s Surplus & Specialty Lines division. “As we continue to migrate our solutions to the Cloud, we’re excited to bring our customers next-gen, digital capabilities that make their experience easier, faster and more personalized.”

The vendor describes the Majesco Billing for P&C platform as providing rich, broad capabilities with out-of-the-box functionality, content and options that empower companies to rapidly respond to market and customer demands, all through simple business rule configuration by either business or IT users. Majesco says the solution’s configuration tools bring a new level of autonomy, flexibility, and speed to the billing management operation.

Prateek Kumar, EVP, P&C Business, Majesco.

Newest Version in the Cloud

“Once considered to be back-office financial functions, billing and payments are now at the center of the digital customer relationship as well as the expectation for innovative new products and services,” comments Prateek Kumar, EVP, Sales, Majesco. “We are proud to help Crum & Forster migrate to our newest version in the cloud that is equipped to meet the higher challenges of service expectations and customer success. We look forward to continuing our long-term partnership with Crum & Forster as they continue to adapt to the changing market through their digital transformation journey.”

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Anthony R. O’Donnell // Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT across all sectors of the insurance industry. He can be reached at or (503) 936-2803.

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